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Spring Education 2018: The Practice of Building Trust

6/18/18 – This year’s 2018 Spring Education Series theme was “ Risk Management by Design – the Practice of Building Trust.” The Education Series introduced Medical Improv – an innovative train the trainer program featuring interactive activities designed to improve emotional intelligence, communication, teamwork, and leadership. Over 250 Directors of Nursing, Executive Officers, and all levels of staff who focus on risk management from Caring Communities and Peace Church Risk Retention Group Member Organizations attended this year – signaling year of outstanding attendance.

What is Medical Improv?
Medical Improv is an effective teaching strategy for developing and practicing essential c ommunication skills that promote healthy dynamics such as respect and collaboration in relationships, teams, and departments across an organization. Following the workshop, attendees could return to their organizations empowered to teach these communication strategies to staff as part of their setting realistic expectations initiatives (SRE). Caring Communities was proud to welcome Beth Boynton, author and speaker, as the conference speaker. Her engaging style and ability to make improv accessible to everyone made this year’s Spring Education a memorable one.

About Spring Education
Members of Caring Communities have exclusive access to the Caring Communities Aging Services Risk Management System, providing not-for-profit senior care and housing providers risk management plan design and integration, campus benchmarking, staff training/education, and best practices to improve their organization’s risk management and resident safety processes. Spring Training is an annual workshop designed to help leading not for profit senior living providers tackle emerging risks facing their communities in a collaborate platform with peer providers.

About Caring Communities
A.M. Best Rated A Excellent, Caring Communities, a Reciprocal Risk Retention Group is the leading member-owned provider of professional, general, and excess liability insurance protection, education, and risk management services for the country’s preeminent not-for-profit providers of senior care and housing. Membership in Caring Communities represents a long term strategic opportunity for mission based providers to work with the industry’s innovators and leaders – to further their mission in creating the safest environments and best risk management practices for their residents and employees. Caring Communities is owned and governed exclusively by its Members.

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