Risk Management Webinar - Lifecycle of a Lawsuit

Tuesday, July 18, 2023
12:00–1:00 pm CT
CE Hours Requested: 1 CE Hour

Description:
This webinar will provide a better understanding of the life cycle of a lawsuit from the underlying event through resolution. We will discuss the best practice at each stage of litigation in preparing a sound defense, including investigating an event early, identifying key defense witnesses, and making informed decisions. We will also examine the roles of the various parties involved and the importance of the 3-pronged defense team.

Objectives:

As a result of this presentation the participant will be able to…
• Provide an understanding of crucial aspects of the investigation process after a sentinel event and the best practice to manage the situation, laying the framework for the defense of claim.
• Develop a thorough understanding of the parties involved, maximizing witness testimony, and document production to the benefit of the defense.
• Identify key components of the litigation process and the best practice at each stage including Pleadings, Discovery, Pre-trial Resolution, Arbitration, and Trial to ensure the best outcome available to the defense.

Speaker: Christina Ballester, Caring Communities
Christina brings a unique background in both litigation and long-term care defense to Caring Communities. Prior to joining Caring Communities, Christina worked as the Division Claim Manager for Senior Care at MedPro Group. In that role, she effectively mitigated large loss exposures through designed strategies, leading to early and effective case resolution. Her prior experience includes serving as a founding Shareholder of McCabe, Kirshner, & Ballester which offered insurance solutions through a Cayman captive. She also acted as Assistant General Counsel for Symphony Post Acute network involving those same communities where she litigated while working closely with claims in a hybrid role. Prior to that, Christina reached Partner status in the law firm setting from 2001 to 2013, where she litigated matters in the state, federal, and appellate courts, as well as administrative proceedings.

Christina’s leadership in the industry with respect to effective risk management tactics and compliance with state and federal guidelines has led to her serving as a guest lecturer at various industry events, including the Long Term Care Risk Legal Forum, and CALA Risk Symposium to name a few. She plays a critical role in utilizing focused strategic initiatives toward the operations of claims management processes for Caring Communities.

Christina graduated from Arizona State University with a bachelors in political science and graduated with a Juris Doctor in law from John Marshall School of Law

Relevance to NHAs:
NHAs are responsible for ensuring safety and compliance at all levels within an aging services community. They play a key leadership role when handling patient safety and will benefit from continued education regarding strategies for transitions of care and aging in place. NHAs will benefit from staying abreast of best practices when faced with patients/residents who resist a higher level of care. These topics impact the overall health of the communities NHAs serve and assist the NHA in maintaining a safe and compliant culture.

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