Home Health and Hospice Compliance and Quality Webinar

Home Health and Hospice Compliance and Quality: Success is Not an Event
Tuesday, August 19, 2025
12:00 – 1:00 pm Central

Speaker:
Dr. Jennifer Kennedy, Vice President, Quality, Compliance and Standards, Community Health Accreditation Partner (CHAP)

Description:
Home-based care organizations must be compliant, provide quality patient care, and be a good partner in their community and service area. As today’s healthcare landscape become more complicated and competitive, providers cannot afford to have issues with compliance or quality. This session will provide a high-level picture of the current healthcare environment, top issues for home health and hospice providers, and suggestions for risk mitigation and program success.

Session Objectives:

1. Describe the current healthcare environment.
2. Discuss top compliance and quality risks for home health and hospice providers.
3. Define strategies for risk mitigation and success.

Speaker Bio:
Dr. Jennifer Kennedy is the Vice President of Quality, Standards, & Compliance. She has spent many years as a leader and nurse in diverse healthcare settings, with the past 25 years in hospice and palliative care.

Dr. Kennedy came to CHAP in 2021 with a vision of moving the organization’s quality needle forward as “the” accreditation partner of choice for the majority of community-based providers. She believes that no matter what type of care a patient receives or how often they receive, every experience should be of the highest quality.
She leads the CHAP compliance team and interacts with CMS about regulatory and quality issues. She serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, is a published author, and teaches graduate healthcare administration courses at the university level.

Dr. Kennedy serves on the Hospice & Palliative Care Network of Maryland board of directors and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for her 2020 Palliative Care Nursing Project.

She has a doctoral degree in healthcare education and policy, a dual master’s degree in health education and case management, and a bachelor’s degree in nursing. Dr. Kennedy is also a certified healthcare compliance professional.

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