Helping Residents Understand: Evidence-Based Strategies to Communicate Health Information – Risk Management Webinar

Nurse Helping resident

Tuesday, August 16, 2022
1 – 2:00 pm, EST

Speaker: Dr. Carolyn Cutilli

This professional development program discusses the concept of health literacy (personal and organizational definitions). We will discuss the impact of low health literacy, theories, and research on strategies to meet health literacy needs of older adults, and practical application of concepts and strategies to effectively communicate health information. Individuals who work with older adults will benefit from exploring evidence-based strategies to meet the health literacy needs of residents.


  • State definitions of health literacy
  • Describe the impact of low health literacy
  • Explain at least two concepts/research/tools on strategies to meet health literacy needs of older adults
  • Discuss how they will apply at least two concepts or strategies

Speaker Bio: Dr. Carolyn Cutilli is a patient education specialist at Penn Medicine, Philadelphia and adjunct professor at the American International College, Springfield, MA. She spearheads patient and family education initiatives at the unit through corporate levels. Carolyn is a past president of the Health Care Education Association (HCEA) and co-chair of the HCEA’s patient education guidelines work group. Her scholarly work focuses on geriatric health literacy, and she has obtained grants in health literacy and communication. Carolyn has published extensively and speaks nationally/internationally.

Intended Audience: Corporate and campus risk managers, compliance officers, administrators, human resource directors, medical directors, directors of nursing, nurse managers, mid-level providers, and QAPI Committee members

This free event is only for current employees of a Member organization of Caring Communities or Peace Church. If you are interested in attending but your organization is not a Member please contact us on how to register as a guest.


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